AWD Digital Care
Your website, in good care.
How we keep your site running, protected, and ready to grow. Everything you need, nothing you don’t.
Most agencies hand you a website and disappear. We stay. Monthly maintenance, transparent support hours, and a clear path for ongoing improvements, so your website keeps working as hard as you do.
Three Ways We Look After You
Everything you need,
nothing you don’t.
Pick what fits. Combine them as you grow. Cancel any time.
Maintenance
We handle the behind-the-scenes work that keeps your website secure, fast, and up to date, so you don’t have to worry.
- Software & security updates
- Daily backups & uptime monitoring
- Performance & speed checks
- Broken link & form testing
- Monthly health report sent to you
Support Wallet
Hours you buy upfront at a reduced rate. Need something done? We quote it, you approve, we deliver.
- Pre-purchased at a better rate
- Content updates & small changes
- Bug fixes & troubleshooting
- All work quoted before we start
- Transparent hour tracking
- Hours valid for 12 months
- Notified when hours run low
Optimisation
Bigger updates and new features for your website. We scope it, quote it, and schedule it in for you.
- New pages & landing pages
- Feature builds & integrations
- Design refreshes & UX upgrades
- Conversion improvements
- Scoped & quoted per project
In Practice
When you’d use
each one.
Real scenarios from real clients, so you know exactly what each plan handles.
“I didn't even know there was a WordPress update, but my site's already up to date.”
This happens automatically. We run updates, security scans, backups, and speed checks every month, then send you a report.
“Can you swap the team photo on the About page and update our opening hours?”
You email us, we estimate 30 minutes, you approve, we do it. Time comes off your wallet at a better rate because you bought hours upfront.
“We want to add an online booking system and redesign our services page.”
A bigger piece of work. We scope it, put together a proposal with a clear price, and schedule it in once you’re happy.
Why It Matters
A website without care
is a liability, not an asset.
Without regular maintenance, your website becomes slower, less secure, and less effective over time. Digital Care keeps it performing at its best, and keeps you focused on running your business.
Security
Outdated plugins and software are the #1 cause of website hacks. We patch them before they become a problem.
Speed
A 1-second delay in load time costs you 7% in conversions. We monitor and optimise speed continuously.
Visibility
Monthly reports show exactly how your site is performing: uptime, speed, security, and areas for improvement.
Growth
Your business evolves, your website should too. Digital Care gives you a clear path to continuously improve.
How It Works
Simple. Transparent.
Responsive.
You email us
Send your request to [email protected]. Whether it’s a content change, a bug, or a new feature idea: one inbox handles it all.
We scope it
We estimate the time, explain what’s involved, and tell you exactly how many hours it’ll use. No surprises.
You approve
Nothing happens without your go-ahead. You stay in control of scope and spend at all times.
We deliver
We get it done, update your hour balance, and let you know it’s live. Monitored daily, response within 4 business hours.
Get Started
Keep your website working for you.
Whether you need ongoing maintenance, ad-hoc support, or bigger improvements, we've got a plan that fits. Get in touch and we'll set you up.