Website Maintenance and Support Melbourne
Keep your site secure and up-to-date with our
comprehensive website maintenance services
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Like any other aspect of your business, your website requires regular attention, updates, and maintenance to ensure optimal performance, security, and user experience.
Our support and maintenance services are tailored to your specific needs and goals, just like our custom-designed websites. Whether you’re a small business owner looking to keep your website platform up to date or a large corporation in need of ongoing technical support, we’ve got you covered.
With our combined expertise in IT, cybersecurity, web technologies, and marketing, you can rest assured that your website is in good hands. We offer proactive monitoring, regular updates, and timely troubleshooting to ensure your site runs smoothly at all times.
Our maintenance services extend across a wide range of platforms, including WordPress, Shopify, Magento, OctoberCMS, NodeJS, and .NET based frameworks. We’ll carefully assess your requirements and recommend the most suitable support arrangement to meet your online objectives, ensuring that your website continues to evolve and adapt to the changing digital landscape.
Our range of
website support and maintenance services
Core System, Plugin and Library Updates
By regularly updating core system files and plugins, we ensure that your website maintains optimal performance and security. Often, websites are overloaded with too many incompatible plugins that clutter and slow the website’s speed. Our proactive approach involves testing all system and plugin updates on staging server before they go live on the website to verify compatibility and function.
Browser Compatibility Monitoring and Updates
Our team keeps a close eye on how your site performs on various browsers and devices, fixing any issues that arise. This includes everything from making sure your website is mobile-friendly, to checking all content loads properly after a browser update. We optimise for all major browsers such as Google Chrome, Safari, Firefox, Edge and more – so you can be confident that your visitors have a great user experience.
Uptime Monitoring and Management
Every second of downtime can mean missed opportunities for your business. That’s why we offer uptime monitoring as part of our website maintenance and support services. By promptly detecting and addressing any issues that may arise, we minimise downtime and maximise accessibility, so your website can continue to serve your audience without interruption.
Security Monitoring and Management
AWD Digital provides comprehensive security monitoring and management services as part of our website maintenance offerings. As a ISO 27001 certified agency, we implement robust security measures and continuously monitors your website for any potential threats or vulnerabilities. Keeping your data and your visitors’ information safe and secure is a priority. With our security monitoring and management, you can remain confident that your website is protected against cyber threats and security breaches, allowing you to focus on running your business.
Automated Local and Cloud Backups
Regular backups safeguard your website’s data against unexpected events and unforeseen circumstances. At AWD Digital, we help prioritise the protection of your valuable information by backing up your web data regularly in a manner that won’t interfere with optimisation.
Content and Technical Assistance
One of the most important aspects of website maintenance and support is keeping content and images updated to convey all new relevant information. Our team of content writers, designers and web developers can help keep your website updated promptly after any new information or updates are required. With our responsive technical support, you can count on us to address your needs efficiently and effectively, allowing you to focus on what matters most: growing your business.
